We elaborated the first draft of information architecture with all the requirements that the client needed. From the validation of that architecture we proposed a work process in design sprints with three main phases:

• • • Definition and creation of the different User Journeys of the different critical processes:

    • First access and initial questionnaire

    • Health plans (Nutrition and Physical activity)

    • User challenge system

    • Points and awards system

Through iterative validation processes with the client and working with the development team, we were able to design a first version that was launched internally to 1300 users, achieving an average rating of 8.6 out of 10 and achieving a daily recurrence of 30% among them.

Based on the initial success, we helped the client to propose, conceptualize and design new health plans associated with chronic pathologies, as well as new features such as online doctor's office, blog, etc, to create a true health prevention application with an integrated approach.

After this first phase, we began a second phase where we participated in the process of iterative improvements of the platform by carrying out actions that included:

• • • User test. They allowed us to detect the perception of the tool and points of improvement by different types of users: from users without health ailments to users with chronic ailments.

    • Prospective interviews with medical professionals. Where we get feedback on their perception of the tool.

    • In this way, we managed to gather a series of specific insights to guide the interface changes that materialized in new user flows and proposals for improvement in visual designs.